Helpful Resources

Veterinary Partner

Veterinary Partner is a great resource to help you understand health issues in your pet. From surgery to behavior issues, this website is written and monitored by veterinarians and veterinary technicians to make sure you get accurate information. This website is not just geared to small animals, you will find information on reptiles, horses and pocket pets.

ASPCA Animal Poison Control

The ASPCA Animal Poison Control Center (APCC) is your best resource for any animal poison-related emergency, 24 hours a day, 365 days a year. If you think your pet may have ingested a potentially poisonous substance, call (888) 426-4435. A $65 consultation fee may be applied to your credit card.
Phone: 888-426-4435

Pet Poison Helpline

Pet Poison Helpline is a 24 hour animal poison control helpline that is able to answer all of your questions about possible poisoning in one of your pets. There is a one time $49 consultation fee as they receive no state or federal funding. The Pet Poison Helpline has toxicologists, internists and criticalists on staff to help you and your veterinarian receive the care that they need after a poisoning.
Phone: 855-764-7661

The Humane Society of Central Oregon

The Humane Society of Central Oregon: Whether you have lost a pet or are looking to adopt a pet, the Humane Society is there to help. They are a non profit shelter that is dedicated to caring for lost, neglected and abused animals. The humane society takes donations of food, time and of course money! Please support the humane society today!
Phone: 541-382-3537

Annie’s Healing Hearts

Annie’s Healing Hearts is a private cremation service serving all of Central Oregon. They offer private and general cremations. Remains will be returned to owners in private cremations only. If you are interested in having an at home euthanasia, Michelle or Dale, the owners of Annie’s Healing Hearts, will pick up your deceased pet at your house and return his/her remains to you or to Riverside Animal hospital where you can pick them up at your convenience.

Wildlife Rehabilitation, Inc.

Non-proft organization dedicated to provide a safe-haven for wild mammals in need of healing and advocacy in Central Oregon. We are here to provide competent, compassionate care to wild mammals of Central Oregon with the least human impact, educate and advocate for wildlife and conservation and preservation of the wilderness.

Animal Control

Animal Control: If you find a stray dog, Animal Control will pick it up and deliver it to the Humane Society if healthy and to a veterinarian if sick or injured. Please call the Deschutes County Sheriff NON EMERGENCY NUMBER.

Phone: 541-693-6911

Pet Loss Hotline
Phone: 866-266-8635

Oregon Lyme Disease Network
Phone: 541-321-6536

University of Massachusetts Tick Laboratory

Cat and Dog Training Resources

Referral Facilities

Referral Facilities: There are 3 veterinary specialists in Central Oregon serving our community with specialties in internal medicine, surgery and ophthalmology. Riverside Animal Hospital works closely with all local and regional specialists to provide the best care for even the most difficult cases.

Bend Veterinary Specialists

Bend Veterinary Specialists is located at 1245 SE 3rd St, Bend and is the home of:

Sue Ann Dougherty, DVM, MA, DACVIM is an internal medicine specialist with a wide range of expertise in internal medicine, cardiology and oncology.

Mark Parchman, DVM, DACVS, CVA,CCRT is a board certified surgeon (soft tissue surgery and orthopedic surgery), and certified in acupuncture and physical rehabilitation.
Phone: 541-312-2114
Fax: 541-318-1665

Animal Eye Specialists

Animal Eye Specialists is located at 1245 SE 3rd St in Bend and is available to treat any eye problem. Dr Heather Low is a specialist in veterinary ophthalmology and is certified in acupuncture and canned medical massage.
Phone: 541-550-5969

Pawsitive Strides

Pawsitive Strides is a facility dedicated to physical rehabilitation and conditioning for dogs. Whether your pet is recovering from a recent surgery or getting ready for hunting season, Kristen Wolter can help your pet get to the next level. Positive Strides is located at 1245 SE Third St, Bend and is affiliated with Bend Veterinary Specialists.
Phone: 541-312-2114
Fax: 541-318-1665

Payment Options

All payment is due when services are rendered. We do not have a payment plan at Riverside Animal Hospital, however we do take cash, checks, credit and debit cards. We also accept Care Credit which is a medical credit card that offers interest free financing for 6 months. You may apply at our hospital, on line or over the phone.

Phone: 1-800-677-0718

Their are also many insurance companies that now insure pets. In veterinary medicine, the owner is responsible for paying the bill and collecting from the insurance company.

International Pet Travel Requirements

When travelling with your pet(s), there may be animal health requirements specific for that destination. As soon as you know your travel details, contact us to assist with the pet travel process. Factors to consider may include meeting time frames for obtaining a health certificate, updating vaccinations, diagnostic testing, or administration of medications/ treatments.

United States Department of Agriculture
Animal and Plant Health Inspection Service